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    Here are some easy ways that can help you solve Zenith Converter Box troubleshooting issue.

    This page has been archived and is no longer maintained by the FCC.

    Why is my digital converter box not working?

    If you’re having problems, look for loose or corroded wiring or broken antenna elements. Also checkthe direction of your antenna. Try to keep the cable length between your own antenna and the D/A converter and digital TV as short as possible for the best reception.

    All full-fledged TV channels broadcast only digital TV or digital TV after switching from analogue to digital in 2010. If you’re having trouble finding digital channels, check out this troubleshooting tutorial for a connection checklist and recommendations. when receiving digital signals.

  • You need an antenna that provides a good signal for both VHF (2-13 channels) and UHF (14 channels and above) signals in order to reliably receive all the new digital broadcast signals in the area.
  • Many antennas are only for VHF UHF or broadcast (but note for both). For example, a commonly used indoor rabbit-ear antenna is only suitable for receiving VHF signals. In order to receive UHF signals, a useful indoor antenna must also include wire loops or other receiving features in this band.
  • The reception capabilities of television antennas can vary greatly. Important factors such as nearby buildings, trees, surfaces or structures can also affect reception. For more information about antennas, see our guide: Antennas and Digital TV.
  • Make sure your antenna is properly connected to the antenna input associated with the D/A converter on your set-top box or digital TV. Also, if you’re using the notorious D/A converter, make sure your converter’s end product antenna is connected to your analog TV’s antenna input. If customers are not sure which connections are allowed, please read the component manuals.
  • Make sure all components are connected and enabled.
  • If the person has a D/A converter, set the analog TV to Guide 3. You should see the setup menu or picture on the TV screen. If you don’t see a setup menu or picture, switch all your TVs to channel 4. If someone still doesn’t see a good setup menu or picture, check your company’s connections.
  • Digital-to-analog converters and digital electronic digital televisions have a button, usually on the remote control, labeled “Setup” or “Menu” or some other specific term. Press this button to access the configuration menu. »
  • Use the direction arrows on the remote control to navigate to the Scan Channels option. your. Refer to the user manual associated with your D/A converter or online TV for detailed instructions on how to search for channels on your device.
  • After the channel search is complete, you can tune in to the digital channelsbroadcast from your antenna. You should do a channel search regularly to see if you have found other digital channels.
  • For more information, including a tutorial video, see our consumer post: Don’t forget to scan again.
  • Small modifications to your own antenna can increase the number of digital TV channels received. In the case of a home antenna, try raising it up and broadcasting closer to an outside wall behind your house wall.
  • When adjusting your antenna, use the signal strength meter on your DAC or digital TV to see if your changes improve signal strength. The alarm intensity display is usually accessed through the menu function on your remote control. Check the owner information of your device if family members are having trouble accessing it.
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